Customer care: support@getseravie.com

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Payment and refund support

Submit a Refund Request

Provide the email used for your GetSeravie order and an order reference so our customer-care team can review your request. Submitting the form does not guarantee approval. Eligibility is determined under the applicable return and refund policies.

A Clear Review Process
Submit your request online Receive a response by email Reviewed under published policies Approved refunds return to the original method
Refund assistance

Request a Refund Review

Complete the form using information that matches your original order. Our customer-care team will review the request and respond using the email address provided.

This information is included automatically with your request.
Please enter a valid email address.
Please enter your order number or the last four digits of the payment card.

Do not submit a complete payment-card number, CVV or account password. Only the final four digits are requested for order-identification purposes.

For questions about an order or a charge appearing on your statement, contact our customer-care team at support@getseravie.com .